There are various ways to browse Samshek.com. You may explore our website by navigating the bar found at the top of every page. Simply click on the relevant section to open a drop-down menu, and then click on the links to visit our different categories.
If you are looking for a specific item, you may use our search box in order to find products by name, colour, category or style.
When you have made your selection, choose Samshék size or enter your personalised measurements and click on "add to bag". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on "Checkout" to be led through the checkout process. If you have any questions or concerns, please contact us by email at customercare@samshek.com.
Orders can be cancelled for Ready to Wear garments excluding customised products within a period of 24 hours by providing email notification to customercare@samshek.com. An order which has been processed and ready to ship cannot be cancelled.
Due to the personalised nature of items that are being individually customised, Samshék is unable to accept returns, changes or cancellations once an order has been placed.
On delivery, if any items are unsuitable and meet the Return Conditions, please follow the instructions in Return and Exchanges.
Creating a Samshék account allows you to:
We will send an order acknowledgement email within 24 hours. Please Contact Us with your order details if you do not receive this email. Please note this is not an acceptance of your order. Your order is not accepted by us until you have received an email from us confirming that the order has been accepted.
Online payment card transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology.
For full details see our Terms & Conditions.
Once an order is confirmed, for any change of address please email customercare@samshek.com within 24 hours
